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FAQs

How Do I Purchase Tickets?

Tickets to Carpenter Center events may be purchased online at carpenterarts.org, or by contacting the Arts Ticket Office Monday through Friday 10 a.m. - 5 p.m. at 562.985.7000 or in person at 6200 E. Atherton St. Long Beach, CA 90815. For more purchasing tickets for groups of 12 or more, visit the Ticket Office page. Please note that everyone who enters the theatre, including babes in arms, must have a ticket by order of the State Fire Marshal.

Where Are You Located?

The Carpenter Center is located on the campus of California State University, Long Beach at 6200 E. Atherton St. Long Beach, CA 90815. View directions and parking information.

Where Do I Park?

Parking is located in lot G12, directly in front of the Carpenter Center at 6200 E. Atherton St. Long Beach, CA 90815. Campus parking is $10. Parking Pay Stations are located in the lot.

How Early Should I Arrive?

The Carpenter Center lobby typically opens one hour prior to showtime.

How Do I Attend a Free Event?

The Carpenter Center's Arts for Life program includes free community concerts, lectures, and more. View the Arts for Life calendar to view upcoming events.

Where Can I View Seating Charts?

Visit our Seating Charts page to view seating charts for the Carpenter Center as well as other on-campus and community venues. You also have the opportunity to view available seating for most events when purchasing a ticket on carpenterarts.org.

What is Your Late Seating Policy?

Patrons who enter the theatre after the performance begins will be seated at an appropriate time at the back of the theatre, if open seats are available.

What are Your Wheelchair and ADA Accommodations?

Disabled seating and wheelchair access seats are available. Please inform the Ticket Office when purchasing tickets. See our Accessibility page to learn more.

Are Listening Devices Available?

For patrons without a hearing aid, assistive listening devices are available for all performances at no charge at the lobby reception desk. The receivers have an adjustable volume control and can be used with any 3.5mm phone jack-style headset. You may use your personal headset or one we provide. For patrons with a hearing aid, please inquire about our induction loop system rather than a headset. We require a driver's license or similar ID to borrow a listening device.

Where Do I Purchase Tickets for Musical Theatre West Events?

Musical Theatre West is a resident company at the Carpenter Center. All show information and ticket purchasing for Musical Theatre West events can be found at musical.org.

Do You Have a Lost and Found?

To inquire about personal items left at the Carpenter Center, call 562.985.4274.

Can I take video or pictures of a performance?

Photography and videography are not allowed during Carpenter Center performances.

Does The Carpenter Center Have Volunteer Opportunities?

View our Volunteer page for volunteer opportunities, guidelines, and to learn how to join our volunteer team.

Can I Hold My Event At the Carpenter Center?

The Carpenter Center is an elegant and affordable venue. Please visit our Rental Information page for more information, including application forms and facility diagrams.

What Types of Tours of the Carpenter Center Do You Offer?

The Carpenter Center offers Educational Facilities tours for interested educators and students. We also offer tours of our Richard and Karen Carpenter Exhibit, featuring a display of awards and memorabilia of the popular music duo. Learn how to make an appointment for either tour on our Tour page.